You don't like the product you ordered or the fit and size are incorrect?
No problem.
You have a legal right to cancel your contract before delivery and up to 7 working days after delivery.
Furthermore we promise you our Tennis-Point has extended this to a total of 30 days after delivery!
If you want to return goods please e-mail us or write us. We will advise you what to do and refund you, including the original postage charges, within 30 days.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve our service in the future.
If you cancel, you must return the goods at your own expense. In this case, you are also responsible for the risk of loss or damage, therefore we recommed a postal insurance to cover the value.
Try on first and keep the articles you like.
Secure payment methods:
- Bank transfer
- EuroCard/MasterCard
- Visa
- American Express
- PayPal
Your trust is important to us!
We assure that your personal data and any information about you will not be used for other purposes than the transaction with us. This is an important part of our philosophy and a necessary criterion for us to have achieved 'Trusted Shops' certification.
This also includes a money back guarantee at the end of the ordering process.
In addition, all data is securely transmitted using SSL encoding and we do not save any bank or credit card information.
Tennis-Point.com has high quality standards. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly.